Terms & Policy

Regarding the shipping and delivery, Jawi shop offers a fast and free shipping to all countries around the world. The products can be shipped within 48 hours and the estimated time of the arrival is from 6 to 9 days from the date of purchase. Jowi Shop deals with the most famous and reliable shipping companies such as DHL and FeDEx with a tracking number to follow your commodities.

Currently, the only available payment method is through the most secure payment gateway PayPal. Furthermore, we are working on providing other payment methods and gateways as soon as possible.

Jawi Shop would always take the customers’ satisfaction as priority. The product can be returned or refund if one of the following conditions occurred:
1. In case a product is damaged during the shipping.
2. In case a customer received a wrong product.
We would also appreciate that customers can collaborate with us for any issues might happen from our side. In the following, you can find the cases where we are not in a position to accept any return or refund attempts:
1. The product cannot be returned if the buyer did not like it after receiving.
2. The product cannot be returned if the buyer changed his/her mind after completing shipping procedures.

Jawi Shop would like to inform the customers that the invoice will be mentioning “Low value invoice and product is shipped as a gift” which might avoide any additional cost to the buyer.